How do I get in touch?
You can reach us anytime by email at
ralph@structureefficiency.com.
Once we receive your inquiry or order form, we will guide you on the next steps.
If needed, we can also arrange a call to clarify requirements before proceeding.
How long does it take to get my website?
Template websites are ready in 3-5 business days.
Custom websites take 7-10 business days.
This timeline begins once you've provided all required information.
Can I update my website myself later?
Yes. Your website will be built on WordPress, which allows you to make basic updates yourself.
We'll provide guidance on how to make simple changes.
For more complex updates, we offer support services.
What's included in the monthly hosting fee?
If you already have your own hosting, we can deploy and configure your website there.
If you prefer us to handle hosting, this is offered as an add on.
It includes server setup, security configuration, SSL certificate, backups,
and ongoing maintenance to keep your website online and secure.
What if I'm not satisfied with the design?
For custom websites, we include one round of revisions to ensure you're happy with the design.
Template websites can be customized within the chosen template's capabilities.
Do I own my website?
Yes. You fully own your website and all its content.
If we handle hosting for you, the hosting infrastructure is maintained on
Amazon Web Services (AWS).
Hosting payments are for the service of keeping your website secure,
maintained, and available online.
Ownership of the website itself always remains with you.
